Free shipping on orders above AED 150 (UAE only)
Get free gifts on orders above 50 AED
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Delivery Policy

For all deliveries:

  • Cash on Delivery (COD) is only available in the UAE. Outside UAE, COD orders will be automatically canceled, and only pre-paid orders will be processed and delivered. 
  • Free shipping above 150 AED is applicable only in the UAE.
  • Delivery charges will be indicated during your checkout process, in Dirhams (UAE). 
  • Shipping rates outside UAE are calculated based on shipping weight and exclude taxes and duties at destination (additional charges might be collected at a delivery outside UAE)
  • thesirona.me will ship your order within 24 hours of the order confirmation, provided that contact and address details have been provided accurately. Any orders made online on a Friday or public holiday will be processed on Saturday or next working day and then normal delivery time will follow.
  • EID festivities and long public holidays might result in delivery delays of additional 72 hours.
  • Shipping outside UAE depends on shipping partners (Aramex) and the delivery time can go up to 5 working days.
  • thesirona.me will send you an email as soon as your item has been shipped with a tracking number so that you can track your order through our shipper’s portal.
  • Please, keep with you the proof of delivery receipt signed and confirmed by the customer.
For more information, kindly refer to our Terms & Conditions page, or contact info @aagtllc.com .
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